Refund policy
Refund & Replacement Policy
If your item arrives damaged, defective, incorrect, or with items missing, please contact us within 30 days of delivery. Include your order information and clear photo or video evidence of the issue when applicable.
Once your claim is reviewed and approved, we may offer a replacement or refund, depending on the circumstances.
We do not accept returns or provide refunds for change of mind, buyer's remorse, or items that have been used or opened when there is no defect or error with the order.
Please contact us before attempting to return an item. Do not send products back to the address shown on your package unless you have received return instructions from us.
Approved refunds will be issued to the original payment method. Processing times may vary depending on your bank or payment provider.